Thank you for shopping at Invicta Tools & Fixings LTD. We strive to provide the best possible shopping experience for our customers. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have fourteen working days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3 working days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at sales@invictatools.co.uk or call us on 01227 458 333 for further instructions.